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We
offer
a
very
flexible
approach
to
the
process
of
putting
your
customer
in
touch
with
the
appropriate
local
solicitor
to
service
their
legal
needs.
Each
of
our
clients
has
their
own
structures
and
procedures
and,
of
course,
in
many
cases
their
own
professional
rules
with
which
they
must
comply.
Our
operations
team
will
work
with
you
to
ensure
that
the
method
of
referral/instruction
meets
you
operational
and
professional
requirements.
We
put
your
customer
in
touch
with
the
solicitor.
You
provide
us
with
details
of
customer
and
case
and
we
allocate
the
appropriate
solicitor.
A
lender
client
who
sends
us
the
papers
in
relation
to
repossession
hearings,
we
allocate
the
case
to
the
appropriate
firm
covering
the
relevant
County
Court
A
web
based
client
has
a
“find
a
solicitor”
facility
on
their
site
which
emails
to
us
the
customer
enquiry
details.
We
then
allocate
the
case
to
the
local
solicitor
with
the
appropriate
skills.
You
put
your
customer
in
touch
with
the
solicitor.
You
(and/or
your
sales
force)
is
provided
with
details
of
the
panel
solicitors
and
you
make
the
introduction
between
customer
and
solicitor.
An
equity
release
provider
whose
sales
team
have
access
to
an
on-line
search
facility
which
they
check
prior
to
each
meeting
with
a
potential
customer.
A
Financial
Services
provider
whose
sales
team
is
provided
with
a
paper
based
panel
list,
to
which
they
can
refer
in
customer
meetings.
Your
customer
is
provided
with
access
to
the
panel
and
they
make
the
selection.
This
option
is
usually
web
based
via
a
search
facility.
A
Web
site
which
links
through
to
our
site
for
legal
services
A
specialist
small
business
web
site
which
has
access
to
a
“find
a
solicitor”
search
facility
on
a
white
label
basis
(we
provide
the
data
which
they
present
on
their
site,
with
the
panel
being
labelled
as
their
panel).
The
enquirer
has
the
facility
to
email
their
chosen
solicitor
direct.
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