The National Solicitors’ Network provides an on-line service which enables clients to track the progress of cases.

The software, which has been developed exclusively for The National Solicitors’ Network over the past three years can, for example, enable a corporate client to view:

• The number of cases acted upon by network members
• The number of “live” cases
• The number of completions
• The number of cancellations or cases “on hold”
• The average time to case completion
• Which firm, and which solicitor, is dealing with each individual case
• The precise status of each individual case

Case status can also be made available to the individual customer.

The case tracker facility is accessed by password, via a secure web-site, to ensure data integrity and total privacy. Each client has their own area of the case tracker and their own password and, as such, can see only the data relating to their own cases.

For a demonstration of some of the key functions of the case tracker facility, please click here.